Videoconferencing and Advising Article #2

E-advising Excellence: The New Frontier in Faculty Advising

Leora Waldner, Dayna McDaniel, and Murray Widener

MERLOT Journal of Online Learning and Teaching, 7(40)

December, 2011

With online learning becoming so popular, little is addressed in terms of online faculty advising and addressing advising issues with students who do not live close to the school they attend. This article is unique in the sense that it starts off with a very real world scenario of a student who would not be able to meet on campus with their advisor, someone who is fighting overseas yet still trying to receive an education in their off time. We often do not focus on these types of scenarios which are actually very real and at the same time, very important.

E-advising, like we have read many times, is intended to supplement rather than take place of face-to-face advising. It is this article’s attempt to move away from traditional advising and embrace technology and the use of online instruction tools to increase sufficiency and better meet students’ needs. It goes beyond using just video conferencing but explains other ways to enhance advising by using instant messaging (if the student does not have a webcam) and a web application share (appshare) that allows advisers to reflect what is on their computer screen to the student so they are able to view the same material while chatting.

This resource is useful and interesting because it gives more ideas that the average article in terms of ideas to help making advising more universal and accessible. Not only does it offer certain programs to use (Skype, Google Talk Online, etc) it addresses ideas that many other articles have left out such as instant messaging and appshare. I feel that next to video conferencing, appshare is something that would be very beneficial to the student especially when looking at degree plans and what the student has left to do in order to graduate and meet all requirements.

The NETS standards that this article addresses are (2) Design and develop digital are learning experiences and assessments, (3) Model digital age work and learning and (5) Engage in professional growth and leadership. Using innovative ideas such as implementing video conferencing and all it has to offer is something that shows leadership and growth and also doing whatever needs to be done to meet the needs of all students and not just the students who are available on campus.


Week 9 Resources

    1. Skype is the most widely used video chatting system among college students and possibly among people worldwide. It is free and accessible on all types of computers. This is something that advisers could use to set up appointments with advisees, especially those who do not live in the area. The NETS standard that this addresses is 2. Design and develop digital age learning and experiences and assessments and 5. Engage in professional growth and leadership. Having video advising sessions would show the department taking initiative in further developing student services.
    1. This is an interesting and informative presentation on using video chat within academic advising. Using Prezi, the material is laid out through a counselors’ perspective and addresses areas such as goals and objectives, designated popular, methods, and ethical parameters. The NETS standard that this coincides with is 4. Promote and model digital citizenship and responsibility. This presentation teaches safe, legal, and ethical uses of technology for advising purposes as well as prepares advisors on how to handle certain issues and meet students’ diverse needs.
    1. Another article from The Mentor, this one focuses specifically on using Skype to meet with students. It gives scenarios of students that would especially benefit from having online advising through video chat since it seems to be the closest thing to face-to-face interaction between student and adviser. Again, the NETS standard that seem to go along with this article and its ideas best are 4. Promote and model digital citizenship and responsibility. Any information promoting growth and change with using technology is an example to other departments and future advisors.
    1. Oakton Community College in Illinois is one school that is a front runner in video chatting appointments within academic advising. This is their advising page that explains their trademarked term Skype-Vising. It is available for students who are only taking online courses and are in good academic standing. This follows the NETS standard 5. Engage in professional growth and leadership. This college is exhibiting leadership by demonstrating a vision of technology infusion and contributing to the effectiveness of the educational profession.
    1. Titled: Academic Advising and the Online learner, this is an article mentions why it is necessary and would be beneficial for advising to incorporate virtual advising meetings in the area of services for students. It mentions how technology is the gateway to getting online learners connected to faculty members which is a huge factor in retention rates for students. The NETS standard that this article addresses is 1. Facilitate and Inspire learning and creativity. It encourages one to think about this process and to be creative and innovative in the approach to advising students digitally.
    1. This article is unique in the sense that it is geared towards students rather than advisers. Even though it is important for advisers to understand the needs of the students, it is also important for students to be educated on how they can most effectively utilize the use of their advisers. Student advisers are very valuable, especially when students understand how to make the most out of their availability. The NETS standard this addresses is 1. Facilitate and inspire student learning and creativity. The seven steps in this article educates students and allows them tools to engage in real world issues.
    1. Here is another presentation done by the University of Toronto about getting different departments to work together and the benefits of merging different groups on campus. Within the presentation there is a section on counseling/advising and all the many aspects that are connected to it such as seminars/workshops, appointments, issues, learning assessments, etc.  The NETS standard that this presentation addresses most is 2. Design and develop digital age learning experiences and assessments by providing students and professionals with an outline of a way to better meet their needs and address the issues.
    1. This is an example of Central Arkansas’s website detailing what athletic academic advising entails including their mission statement and what they do. They are also one of the schools that offers Skype appointments between the advisers and their student athletes. This addresses the NETS standard 3. Model digital age work and learning. They are one of the schools that offer video chatting with advisers in order to meet student’s needs and be there for them as much as possible.
    1. This is a little bit different of a resource as it is one that must be purchased but seems to be something that could be very valuable to advisers. It comes from the credited National Academy Advising Association (NACADA) website and is a book titled A Family Guide to Academic Advising.  It addresses issues such as first-generation college students, career counseling, and roadblocks that might arise. The NETS standard this book addresses is 5. Engage in professional growth and leadership.

A popular social networking site, Facebook now includes video calling as a feature that can be used to communicate between friends. Since many schools are starting to incorporate social networking sites into their teaching and advising, this is just one more feature that could help make communication between faculty and students more immediate and personal. The NETS standard this addresses is 2. Design and develop digital age learning experiences and assessments.